Who is Brinks Commercial?

Brinks Commercial, part of Hampton Products International, delivers high-quality, ANSI/BHMA-certified door hardware designed for professionals. Brinks Commercial products are built for demanding high-traffic commercial spaces like offices, warehouses, and small businesses. With patented innovations like our Universal Mounting Plate, dedicated customer support, and a competitive warranty, Brinks Commercial is trusted nationwide by pros who value reliability and long-term partnerships.

Where is Brinks Commercial located?

The Brinks Commercial offices are located in Mooresville, North Carolina and in Orange County, California.

Do your products come with installation instructions?

Yes, every Brinks Commercial product includes detailed installation instructions.

Are there installation videos available for your products?

Yes, we have an entire library of installation videos available on our Brinks Commercial YouTube Channel .

Can I order replacement parts (arms, covers, latch bolts, etc.) if something wears out?

For replacement parts or warranty related issues please contact our U.S. based Brinks Commercial team at 866-LOCKPRO or email us at LowesPROsupport@hamptonproducts.com

Who can I contact for technical support or troubleshooting?

For technical support please contact our U.S. based Brinks Commercial team at 866-LOCKPRO or email us at LowesPROsupport@hamptonproducts.com

Where can I access additional training materials to learn more about Brinks Commercial products?

This Lowe’s Associate page is the best place to access the latest training materials. Please contact us directly at LowesPROsupport@hamptonproducts.com if you’d like to request something specific.

Do you offer bulk pricing for contractors or property managers?

Yes, please reach out to us at LowesPROsupport@hamptonproducts.com and we will respond to your inquiry ASAP.

Do you offer job lot quantities on all your products?

Yes! Job lot quantities are available and ship directly from our warehouse in California within 7 days of order placement.

Are custom keying or master key systems available?

Yes, we offer a variety of custom keying options such as keyed alike, keyed different, master key, builder key, maison key, and more. Please reach out to us at LowesPROsupport@hamptonproducts.com to learn about our custom keying options.

How long does it take to receive special-order products?

Special orders are shipped within 7 days of placement. Transit times from our warehouse may vary depending on destination.

Do you stock all items in every Lowe’s location, or only certain stores?

Our Door closers are stocked in every Lowe’s store in the U.S. and can be found in the Screen and Storm bay. Our 4ft or 8ft destination bay can be found in about 750 stores in the U.S. All Brinks Commercial items are available online at lowes.com.

What warranty comes with your commercial door hardware?

We offer a 10 Year Limited Warranty on all Brinks Commercial products sold at Lowe’s stores and online at lowes.com

PRO Savings Days Deals are Live!

Save up to 15% off Select Brinks Commercial Locksets (PEA Items Only) now - 9/25.

Full details available in MyRedVest.

Lowe’s Associate Resources for Brinks Commercial

Q: What products does Brinks Commercial offer?

The Brinks Commercial program offers a full portfolio of high-quality commercial products including door closers, locksets, deadbolts, exit/panic devices, hinges, flat goods, and accessories.

Q: What is the difference between a commercial grade product vs a residential grade product?

Commercial grade hardware is built to handle heavy, frequent use in high-traffic environments like offices, schools, and warehouses. It’s tested to meet stricter ANSI/BHMA performance and durability standards, often lasting hundreds of thousands of cycles. Residential hardware typically is designed for lighter use in homes and may not meet the same strength, security, or longevity requirements.

Q: Do Brinks Commercial products meet ADA, UL, and ANSI/BHMA standards?

Yes! Our products meet and exceed industry standards for ADA, UL, and ANSI/BHMA. Locksets: ANSI/BHMA Grade 2 certified, UL 3-Hour Fire, and ADA Compliant (Levers only) Door Closers: ANSI/BHMA Grade 1 certified, UL 3-Hour Fire, and ADA Compliant Exit Devices: ANSI/BHMA Grade 1 certified, UL 305 listed for safety on emergency exits, and ADA Compliant

Q: What’s the difference between Grade 1, Grade 2, and Grade 3 hardware?

Grade 1: Commercial heavy-duty, highly durable, maximum security Grade 2: Light commercial/heavy residential, moderate durability, moderate security Grade 3: Standard residential, basic durability and security Brinks Commercial products meet only Grade 1 and Grade 2 standards.

Q: How do I know which door closer is right for my customer?

Selecting the appropriate door closer is critical for building safety, code compliance, and smooth operation. Here are some questions to ask your customers when qualifying them for a door closer.

Q: Are Brinks Commercial Door Closers adjustable?

Yes! All Brinks Commercial door closers offer some level of adjustability. Please refer to the specific products installation instructions for full adjustability features or contact us if you need more information about adjustability for a specific model door closer.

Q: Are Brinks Commercial Door Closers Fire Rated?

Yes, Size 3 Residential door closer and all of our commercial door closers are UL 3 Hour Fire Rated.

Q: What is the difference between a cylindrical and tubular lockset?

Cylindrical locksets have a lock mechanism that’s fully contained within the cylinder. They are designed for heavy duty applications and offer greater security features. Tubular locksets have a simpler latch mechanism that fits into a hollow cylinder. They are suitable for light commercial and heavy residential applications.

Welcome, Lowe's Associate!

This page is designed to help you quickly become more familiar with the Brinks Commercial brand and products to be confident in selling.
Below you'll find all the resources you need to serve your PRO customers.

Key Takeaways:

Comprehensive Assortment: 85+ SKUs covering door hardware for high-traffic commercial applications.
Core Product Categories: Door Closers, Exit Devices, Locksets, Flat Goods, and Accessories.
Pro Customer Focus: Pros, handymen, contractors, maintenance technicians, small business owners
Special Order and Large Quantities: Bulk purchases, custom keying, and special order available.

For further assistance or inquiries about special orders, please contact us at LowesProSupport@hamptonproducts.com

Brinks Commercial products can be found in- stores in either:

The bottom of the Screen and Storm Bay

In a destination Bay

Catalogs

View/Download the full Brinks Commercial product assortment. For questions or custom order inquires, please contact us as LowesProSupport@hamptonproducts.com

Lowe's Brochure

PDF | 11 MB

Item Number List

PDF | 1 MB

View All Literature

PRO Resources

Spec/Cut Sheets

Installation Guides

Training Videos

Other Resources

SecureTite Kwikfeed Sell Sheet

PDF | <1 MB

Wright Products Catalog

PDF | 14 MB

Bulk & Special Order

Got a PRO who needs product for a big job? Help them stock up with product that meets and exceeds industry standards.

Multipack Options

View item number list for available multipack options

Special Order/Bulk Buy

Special and bulk orders ship direct from our warehouse in California in 7 days or less!

Custom Keying

Custom keying options available for all commercial locks and deadbolts

Contact Us

Get in touch with a Brinks Commercial team member for more information on:

Product/technical support
Item availablility
Custom keying
Large/bulk orders
Pro Events

Fill and submit the form belowto the right or send us an email at LowesPROsupport@hamptonproducts.com.
You can also call us M-F 7a-4p PST at (855) 84-LOWES.

Frequently Asked Questions

Click the question lines below to view answers.

: A: Brinks Commercial, part of Hampton Products International, delivers high-quality, ANSI/BHMA-certified door hardware designed for professionals. Brinks Commercial products are built for demanding high-traffic commercial spaces like offices, warehouses, and small businesses. With patented innovations like our Universal Mounting Plate, dedicated customer support, and a competitive warranty, Brinks Commercial is trusted nationwide by pros who value reliability and long-term partnerships.
: A: The Brinks Commercial offices are located in Mooresville, North Carolina and in Orange County, California.

Products & Applications

Q: What products does Brinks Commercial offer?

Q: What is the difference between a commercial grade product vs a residential grade product?

Q: Do Brinks Commercial products meet ADA, UL, and ANSI/BHMA standards?

Q: What’s the difference between Grade 1, Grade 2, and Grade 3 hardware?

Q: How do I know which door closer is right for my customer?

A: Selecting the appropriate door closer is critical for building safety, code compliance, and smooth operation. Here are some questions to ask your customers when qualifying them for a door closer.

Are they replacing an old or broken door closer or completing a new install?
1. If replacing – The Brinks Commercial All-In-One Closer with FlexPlate is a great starting point (Lowes Item# 6846218 or 6846216). The included FlexPlate allows for the new Brinks Commercial door closer to fit to the existing holes in their door. Watch this short video HERE to see how it works.
2. If new installation:

Confirm the Customers Door Weight and Width
Below is a general guide based on ANSI/BHMA Standards

Closer Size

Door Width

Door Weight

Use Case

Recommended Brinks Model (Lowe's Item #)

24-in or less

30 pounds or less

Light interior doors

3625639 (White), 3625638 (Black)

25-in to 32-in

31 to 60 pounds

Interior doors, light usage

5194955 (White), 5194958 (Black)

33-in to 40-in

61 to 90 pounds

Medium-use doors, offices

5194955 (White), 5194958 (Black), 3625637 (Aluminum), 5194964 (Bronze)

41-in to 48-in

91 to 150 pounds

Exterior doors, medium traffic

New Install- 3625640 (Aluminum), 5194963 (Bronze)
Replacement- 6846218 (Aluminum), 6846216 (Black)

49-in to 54-in

151 to 200 pounds

Heavy doors, high traffic

New Install- 3625640 (Aluminum), 5194963 (Bronze)
Replacement- 6846218 (Aluminum), 6846216 (Black)

44-in to 60-in

201 to 250 pounds

Large exterior doors, high traffic

6846218 (Aluminum), 6846216 (Black)

Check the Mounting Type
Regular Arm (Standard) – Most common mount for inward/outward doors
Top Jamb – Used when standard mount is not feasible
Parallel Arm – For aesthetic or space-limited installation

Adjustability and Features
Backcheck – Prevents the door from overextending beyond the prescribed opening range. Critical when trying to prevent from hitting a wall or preventing wind damage from an exterior facing door
Sweep Speed – Can often be adjusted to meet ADA or safety requirements
Latching – Adjustable speed in the final 15-degrees of closing

Q: Are Brinks Commercial Door Closers adjustable?

Q: Are Brinks Commercial Door Closers Fire Rated?

Q: What is the difference between a cylindrical and tubular lockset?

Q: Can Brinks Commercial door locks be rekeyed?

Q: Are Brinks Commercial door locks equipped with emergency egress/push button locking for Privacy and Keyed Entry Functions?

Q: Do Brinks Commercial Exit Devices meet building code requirements?

Q: When is an exit device required?

Q: Is the Brinks Commercial Exit Device UL10c/ fire rated?

Q: Can the Brinks Commercial Exit Device fit any door?

Q: What is a 161-door prep?

Q: What exterior trims do you offer with your exit devices?

Q: How do I know if my customer is a candidate for Brinks Commercial products?

Installation & Support

: A: Yes, every Brinks Commercial product includes detailed installation instructions.
: A: Yes, we have an entire library of installation videos available on our Brinks Commercial YouTube Channel .
: A: For replacement parts or warranty related issues please contact our U.S. based Brinks Commercial team at 866-LOCKPRO or email us at LowesPROsupport@hamptonproducts.com
: A: For technical support please contact our U.S. based Brinks Commercial team at 866-LOCKPRO or email us at LowesPROsupport@hamptonproducts.com
: A: This Lowe’s Associate page is the best place to access the latest training materials. Please contact us directly at LowesPROsupport@hamptonproducts.com if you’d like to request something specific.

Ordering & Availability

: A: Yes, please reach out to us at LowesPROsupport@hamptonproducts.com and we will respond to your inquiry ASAP.
: A: Yes! Job lot quantities are available and ship directly from our warehouse in California within 7 days of order placement.
: A: Yes, we offer a variety of custom keying options such as keyed alike, keyed different, master key, builder key, maison key, and more. Please reach out to us at LowesPROsupport@hamptonproducts.com to learn about our custom keying options.
: A: Special orders are shipped within 7 days of placement. Transit times from our warehouse may vary depending on destination.
: A: Our Door closers are stocked in every Lowe’s store in the U.S. and can be found in the Screen and Storm bay. Our 4ft or 8ft destination bay can be found in about 750 stores in the U.S. All Brinks Commercial items are available online at lowes.com.

Warranty

: A: We offer a 10 Year Limited Warranty on all Brinks Commercial products sold at Lowe’s stores and online at lowes.com